Bonjour! Welcome to enfant terrible at www.enfantterribleshop.com. Together,
these customer care details (the privacy policy and terms & conditions) oversee
your use of the website, and in continuing on the website, you give your agreement
to them. enfant terrible may amend these statements from time to time – do
take a peek at them from time to time to ensure that you are happy with any
amendments.
ecological & social responsibility
enfant terrible is conscious of our collective impact on our ecology and
our sociology, and operates with absolute respect for and responsibility of
the wider ecological and social effects of our acts, reaching beyond the
immediacy of the present moment.
With the sentiment of becoming more selective in ones purchases and less acquisitive, the collection at enfant terrible has been thoughtfully curated with great care. Each of the designers of the collection share these values and participate in ethically sound business practices. Beyond using organic, reused and recycled materials, designers of the collection have:
- donated a portion of their proceeds to a not-for-profit organization providing food, shelter, education and health care to a group of children orphaned by AIDS in Kenya.
- initiated day care, dental and health care programs, an insurance plan and micro loans to a women's cooperative in Bolivia.
- provided food, shelter, education and meaningful employment to deaf, mute and poor women in India and meaningful employment to adults with disabilities in the Netherlands.
enfant terrible shares pieces of the collection each season with its local community, by way of donation of the basics and essentials lines to a program providing comprehensive pre and postnatal health and social care to women and their young children affected by substance use.
enfant terrible treads as lightly as possible on the environment with a hosting solution powered by renewable energy, and uses only reused and recycled packaging:
- the printed matter is made by a printing company named Canada's Most Environmentally Progressive Printer through the Environmental Printing Awards, that contributes to its local community by offering space on existing print runs to not-for-profit organizations focusing on the areas of children, public health and the environment.
- the paper for all printed matter is made of 100% post-consumer recycled waste and is made by a paper mill powered by 100% renewable energy in a carbon neutral manufacturing process.
- the ink for all letterpress and printing is 100% vegetable-based and is biodegradable.
- the boxes which might be used are reused packing boxes already at hand and packing boxes made of 90% post-consumer recycled waste.
- the transparency film which might be used to protect postage stamps is made of 50% post-consumer recycled waste and is water-based and solvent free.
- the tissue paper is made of 90% post-consumer recycled waste and the twine wrapping the packages is responsibly made in Thailand.
privacy policy enfant terrible respects your absolute privacy. Should you choose to
provide enfant terrible with any personal details when using the website
then you can be assured that:
- enfant terrible will only use your personal details in accordance
with this privacy policy.
- enfant terrible has put in place appropriate electronic and physical
procedures to protect and secure your personal details.
- enfant terrible will never share your personal details with anyone.
The website uses cookies. A cookie is a small file that is often created
when you visit a website, and that is stored in the cookie directory
of your computer. A cookie often includes an anonymous unique identifier.
Cookies do not damage your computer. Separate websites can send their
own cookie to your browser if your browser's preferences allow it, but
to protect your privacy your browser only permits a website to access
the cookie it has already sent to you, not the cookies sent to you by
other websites. You do not have to accept a cookie. You may decide if
you want to accept a cookie by changing the settings on your browser
to either accept all cookies, decline all cookies, or notify you when
a cookie is set.
On the website, if you prefer to decline cookies, you
will still be able to access most of the content, though you may be prevented
from accessing the more interactive content.
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terms & conditions
Payment
You may provide payment to enfant terrible by credit card and gift card.
Postage
enfant terrible makes a trip to the post office every other day and
posts packages by Canada Post. enfant terrible will insure the package to its highest amount as part of the cost of postage and once on its way, enfant terrible
cannot take any responsibility for the package or for any duties or taxes imposed
on it upon its arrival to you.
Amendment, Cancellation, Credit and Exchange
The character of the enfant terrible collection comes from the great
care put into making the pieces offered, mostly by hand. Natural
imperfections should be expected and should be celebrated.
If you are not happy for another reason, simply contact enfant terrible in writing
within two weeks of receiving your order to arrange for a credit for or the exchange of your
in-perfect-condition, not-on-sale, pre-ordered or special-ordered piece (innerwear and swimwear excluded). enfant terrible would kindly ask
that you pay for and insure the package as enfant terrible cannot take
any responsibility for it. You may amend or cancel your order before it is posted by contacting enfant terrible in
writing within two hours of placing your order.
What you might want to know about the identity of
enfant terrible:
- the website contains material which is protected by copyright, trademark and by
other intellectual property rights of enfant terrible and of other rightholders.
The material includes, but is not limited to, the aesthetic, animation,
design, graphics, illustrations, images and layout.
- reproduction is not allowed other than in accordance with the copyright
notice.
What you might want to know about the content of the website:
enfant terrible has tried its best to keep the content of the website accurate and up to date.
Despite its best efforts it is possible that some things might be a
bit inaccurate or out of date.
As a result:
- enfant terrible cannot take any responsibility for the consequences
of the content of the website.
- enfant terrible cannot take any responsibility for the consequences
of anything arising from the content of the website.
- enfant terrible cannot take any responsibility for any links which
lead to, content of or consequences of anything related to other or
your use of other websites.
What you might want to know about the things offered through the website:
- enfant terrible cannot take any responsibility for the consequences
of anything offered through the website.
- enfant terrible cannot take any responsibility for the consequences
of anything arising from your use of anything offered through the website.
It shall be your own responsibility to ensure that anything offered through
the website is right for you, and shall be your own exercise in judgement
to ensure that it is right for your use.
The website and the use of it is governed by Canadian law and the courts
of Canada shall have exclusive jurisdiction over anything regarding it. |